Business Development Manager

Lusaka, Zambia

At DSV we strive to provide our clients with sustainable solutions that will assist in both streamlining their logistics experience, as well as providing them the convenience and capability to handle their full supply chain needs through one company, DSV. The Air and Sea division, a top performing division within the DSV Group and amongst its competitors in the global and local market, has an extraordinary team of sales professionals that assist this top tier Company in achieving promises made to clients daily.


DSV Zambia has a career opportunity available for a Business Development Manager (BDM) who will set sights on growing and developing our footprint in the Zambian region. As a BDM you will be responsible for building relationships using your crafted network stream and industry knowledge coupled with DSV’s market leading infrastructure and capabilities in this field.


Location: 1 BDM in Lusaka as well as 1 BDM in Kitwe, Zambia

Department: New Business Sales

Reporting Line: Sales Director, DSV Air and Sea


Why DSV Air and Sea?


We can provide a full logistics solution with hands on delivery of cargo even better than we have before following our office locations within Lusaka and Copperbelt with our added products offering. We are globally the 4th biggest 3PL and this allows us to not only provide world class service, but at a competitive and sustainability price for our clients due to our economy of scale.


Add your expertise, experience and passion to this exceptional Brand and driven Team – ensuring solid and innovative solutions to offer to your new and existing Pharmaceutical clients.


·       Prestigious reward and recognition programmes such as Circle of Champions.

·       One of the most competitive commission structures in the market.

·       Access to Training and Development programmes in sales and Freight Forwarding

·       Backed by an internal team of specialists that support you every step of the way making the customer feel more at ease to change.


Work and grow with an organisation that allows itself to be led by sales.


Key accountabilities

Building Pipeline and Growth

Drive our growth strategy by segmenting the Lusaka and Copperbelt market and identifying promising new customer opportunities within the above-mentioned sectors.
Be part of developing sustainable solutions and creating maximum value for both parties’ long term
Build a strong pipeline of new opportunities
Achieve personal growth targets through a well-balanced growth plan


Customer engagement and planning

Lead and maintain strategic customer conversations with key decision makers in the field of Air and Sea logistics to identify customer’s business objectives, sector requirements and challenges
Identify and create future opportunities through assessing business trends in the sectors
Position yourself as a strategic resource in developing innovative solutions for the client’s industry.
Proactively identify new sub segments of the market by keeping up to date with changes
Presenting, winning & implementing the deal

Design good fitting solutions and present to customer
Ensure common understanding of service expectations with both the customer and DSV
Working closely with other DSV Divisions to develop and deploy effective solutions that meet the customer needs end to end
Develop commercially viable solutions that adhere to internal guidelines & commercial standards


Account management

Support our Customer Success Programme (CSP) & follow up activities to increase customer satisfaction year-on-year.
Regular customer face to face meetings supporting operational and tactical commitments
Use the latest BI Analytic tools to engage meaningfully on actual performance.


Strategic thinking and influencing

Align DSV solution with the customer strategy.
Seek new ideas and global practises that could have a meaningful fit locally
Understand key DSV business drivers (e.g. revenue, cost) & anticipate impact of business decisions & solutions based on the customer environment


Minimum requirements:

B.Com degree/ Diploma in Logistics or Sales and Marketing would be highly advantageous
High school completion is an essential minimum requirement.
5 years’ experience in the Logistics Industry, with an excellent understanding of the requirements within one of the following sectors: Pharmaceutical, Retail, Hi-tech, Perishables, Automotive or Mining.
3-5 years’ experience within a Freight Forwarding sales environment.
5 years’ experience in solution design, operational, performance and/or project management
Excellent analytical & problem-solving skills
Effective presentation & facilitation skills
Strong virtual meeting skills using digital platforms eg. MS Teams
Excellent business English (written and oral)
Structured work approach with an eye for the detail
Must possess networking and strong negotiation skills
International exposure and cultural sensitivity
Strength to translate opportunities into winning solutions
Ability to engage and lead discussions at senior management level
Ability to work independently and within a team to deliver results
Ability to lead and influence without formal authority
Ability to adapt and perform under changing and uncertain conditions
Willing to undertake (extensive) regional and partly national travel.

Application email or URL:
Join Find Jobs Zambia

Apply for this Job

To apply for this job please visit