Manager – Value Added Services

A Multinational Automotive Dealership company is looking for an experienced Manager – Value Added Services to provide essential After Sales Business through Marketing, Procurement and Supply of Value Added Services (VAS) and to manage the order cycle so as to enhance business penetration, development and ensure sustainability and customer satisfaction.
Reporting To: Dotted line between the Auto Head and the Head of Business Country Level
Supervision Of: Single contributors
Interacts With: Clients, Management
Setting up frugal body building operations
Intense knowledge of manufacturing different bodies which the trucking customers would need for their operations and usage
Facilitate sourcing of raw material for these different types of body building activities
Can facilitate and get business to workshop and parts on Accidental repairs etc
Customize and formulate Maintenance and service plans as well as ensure 40% of the sales of vehicles is through these plans
Add other aftermarket product offerings to customers through the parts and workshop, so as to increase the gross margin in After Sales
Experience: 6 years
Education Level: Degree
Qualifications: Degree or Post Graduate Qualification in Business field, Mechanical Engineering, Sales and Marketing, ICT literate, Supply Chain Management or related field
Software: MS Office
Equipment: Job related
Knowledge Of: Experience in body building operations/ tie ups with insurance companies/ panel beaters/ Auto Spares Stores Auto Ancillaries and Value added service Sales business
Skills To; Excellent communications and organizational skills
Ability To: Ability to work with various insurance companies/ panel beaters etc,of the after sales turnover through accidental repairs / aftermarket product offerings.
Other Requirements: Excellent experience in automobile especially in commercial vehicles segment
Industry: Automotive
Culture: Fast paced, Dynamic
Gender Profile: Mixed
Age Profile: Between 29 and 47
Employment: Permanent
Location: Lusaka, Zambia
Remuneration: Negotiable

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