Job Description

Posted on June 14, 2021

EMPLOYMENT OPPORTUNITY
ZSIC General Insurance Limited, is a leading provider of customer oriented short-term insurance services in Zambia. An equal opportunity employer and a member of IDC Group of Companies, ZSIC General Insurance seeks applications from suitably qualified and experienced persons to fill up the following position.
Marketing Executive/Receptionist
Attending to walk-in customers, visitors and the general public at the reception, over the phone and electronically.
Duties/Responsibilities
Attending to all queries from customer, visitors and the general public.
Participate in all outdoor and indoor marketing activities, promotions and initiatives.
Monitoring and manage the office outlook and ambience.
Identify and pursue sales leads and opportunities.
Gathering market intelligence.
Customer relationship management.
Review and report customer queries weekly.
Log in, track and report customer complaints.
Help implementing marketing plan.
Develop relationships with key stakeholders, both internal and external.
Answer and direct phone calls professionally.
Keep detailed and accurate records of visitor requests and of calls received.
Receive deliveries, sort and distribute incoming and outgoing mail.
Scheduling appointments.
Adhoc administrative duties.
MINIMUM QUALIFICATIONS AND EXPERIENCE
Full Grade 12 Certificate or equivalent
Degree in Marketing, Business Administration or any relevant Social Science
A member of the Zambia Institute of Marketing
Minimum 2-3 years’ experience in a similar position
Excellent communication and writing skills
Excellent interpersonal skills
Marketing and selling skills
Team player
Professional
Courteous
Send your applications to The Assistant Director Human Capital, ZSIC General Insurance Limited, Premium House, Independence Avenue, Box 30894. Lusaka
CLOSING DATE: Wednesday 23rd June 2021.