Online Sales Agents

Lusaka, Zambia, Full Time

3E Digital Games
Luwato Road,
Roma, Lusaka, Zambia
POSITION: Online Sales Agents
3E Digital Games is an online Lottery games provider operating in Zambia. The company aims to be one of the leading tech savvy online Lottery games in Zambia in a friendly, easy and convenient way.
We are inviting ambitious, self-motivated, well spoken individuals to apply for the positions of Online Agents.
JOB BRIEF
An Online Agent is the liaison between our company and its current and potential customers. He/she must be able to promote a specified number of promotional messages and effectively solving customer issues, complaints and inquiries; ensure professionalism, maintaining customer satisfaction and awareness everyday, as well as maintaining high level of professionalism and confidentiality.
REQUIREMENTS
Must be very familiar with WhatsApp, Facebook, Twitter, emails and have excellent phone and verbal communication skills along with active listening skills.
Must be able to quickly learn and familiarize him/herself with the 3E Digital Game Platform, marketing strategy and must be willing to undergo a training course that may go up to 3 days and the company’s Policies, Rules and Regulations.
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
12 certificate with a Credit or better in English
Ability to speak and write in English and Bemba/Nyanja/both
Must live within walk-able distance from Lusaka International School (LICS) Area in Roma
If  you are suitable for this position, please send your CV to [email protected] with your contact cellphone number